Terms and Conditions

Welcome to SECOND THOUGHT Studio! By engaging our services, you agree to our Terms and Conditions as outlined below. Transparency and understanding from the start are crucial for a successful collaboration, and we encourage you to read these terms carefully.

**Scope of Services**  

SECOND THOUGHT Studio offers a range of creative services, including UX and UI design, web design, branding, brand identity design, and marketing campaign design. Our services are crafted to meet high standards of design and functionality, tailored to help clients establish and elevate their brands. 

Please note that any day trips to client locations, content creation for special events (e.g., design festivals), and external content production are not included in the standard pricing. These services will incur additional charges based on actual travel, accommodation, and production costs.

**GST Compliance**  

All payments made to SECOND THOUGHT Studio are subject to Goods & Services Tax (GST) at 18%, as required by the Government of India, effective from July 1, 2017, for Indian billing.

**Jurisdiction and Dispute Resolution**  

In the unlikely event of a dispute, you agree that Chandigarh shall be the de facto jurisdiction for any legal proceedings, where all matters will be handled under the applicable laws of India.

**Agreement Confirmation**  

Once you feel confident about these terms and are ready to proceed, please sign as a form of acceptance. If you have any questions or concerns, we’re happy to discuss them with you and find the best approach to move forward.

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Privacy Policy

SECOND THOUGHT Studio values your privacy and is committed to protecting your personal information. This Privacy Policy outlines our practices regarding data collection, usage, and protection.

**Data Collection and Use**  

We collect only the information necessary to deliver our services effectively, such as your contact details, project requirements, and billing information. This data allows us to provide personalized, high-quality services and is collected with your consent.

**Data Protection and Security**  

All information provided is securely stored and accessible only by authorized personnel. We implement strong data protection protocols to prevent unauthorized access, disclosure, or misuse of your data. Should you wish to modify or delete your data, please contact us, and we will address your request promptly.

**Use of Third-Party Services**  

We may use third-party platforms for project management, billing, and communication purposes. These third-party services are carefully selected to ensure they meet high standards of data security and compliance. Your data is only shared with these platforms as necessary and only for the intended purpose of delivering our services.

**Cookies and Analytics**  

Our website may use cookies and analytics tools to help us understand user behavior and improve our site’s performance. This data is aggregated and anonymized, and you have the option to disable cookies if you wish.

**Data Retention and Disposal**  

We retain data only as long as it is necessary for the purpose for which it was collected or as required by law. Once data is no longer needed, we securely dispose of it.

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Refund and Cancellation Policy

Please be advised that payments made to SECOND THOUGHT Studio are non-refundable. Once a project or service is initiated, substantial planning and resources are committed to ensure top-quality results, and as such, refunds are not provided.

Cancellation Policy

If you decide to cancel a project after it has begun, we will retain fees for work already completed. Any unpaid dues for services rendered up to the point of cancellation remain payable.

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Shipping Policy

For digital deliverables, we will work with you to agree on timelines upon project initiation. For any physical items or materials (if required), shipping times will range from a minimum of 3 business days to a maximum of 15 business days, depending on availability and delivery location.

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Contact Us

**Operating Address:**  

SECOND THOUGHT Studio  

S.C.O.374, Sector 37 d, Chandigarh, 160036

**Contact Number:**  

+ 91- 7010138690

**Email:**  

 Info@secondthoughtstudio.com

If you have any questions about these policies or need clarification, please feel free to reach out. We are here to support you and make your experience with SECOND THOUGHT Studio as seamless and satisfying as possible.

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This updated content clearly defines the terms and policies, providing potential clients with transparency and peace of mind when engaging with SECOND THOUGHT Studio.